Documentation

Everything you need to get your multilingual chatbot live.

Quick Start

1

Create an account

Sign up for a free trial at

2

Add your FAQs

Add manually, upload a CSV, or paste from a spreadsheet

3

Embed the widget

Add a single script tag to your website and you're live

Widget Installation

Add this script tag to your website, just before the closing </body> tag: 

<script
  defer
  src="https://annonabot.com/widget/chat.js"
  data-company="your-company-slug"
  data-api-key="your-api-key"
></script>

Find your company slug and API key in Dashboard → Settings.

Platform Installation Guides

The same script tag works everywhere — here's where to paste it on popular platforms.

WordPress

Option A — Annona Bot plugin (recommended): Install the free Annona Bot plugin from the WordPress directory. Go to Settings → Annona Bot, paste your Company Slug and API Key, and save.

Option B — WPCode plugin: Install the free WPCode plugin. Go to Code Snippets → Add Snippet → Add Your Custom Code. Paste the script tag, set location to "Site Wide Footer", and activate.

Option C — Theme file: Go to Appearance → Theme File Editor → footer.php. Paste the script tag just before </body>.

Shopify

  1. In your Shopify admin, go to Online Store → Themes.

    Shopify admin showing Online Store and Themes in the sidebar

  2. Click Edit theme on your live theme, then press the Actions (⋯) button at the top right and choose Edit code.

    Shopify theme editor with the Actions dropdown open and Edit code highlighted

  3. Open theme.liquid, paste the script tag just before the closing </body> tag, and click Save.

    theme.liquid open in the Shopify code editor with the AnnonaBot script tag pasted before the closing body tag

  4. Visit your storefront — the chat bubble will appear in the bottom right.

    Shopify storefront with the AnnonaBot chat bubble visible in the bottom-right corner

Wix

In the Wix dashboard, go to Settings → Custom Code (under Advanced). Click Add Code, paste the script tag, set it to load on All Pages in the Body - end position, and apply.

Squarespace

Go to Settings → Developer Tools → Code Injection. Paste the script tag in the Footer field and click Save.

Bulk Import

Upload a CSV file or paste directly from a spreadsheet (Excel, Google Sheets). Your data should have these columns:

question,answer,category
"How do I reset my password?","Go to Settings > Account > Reset Password","Account"
"What are your business hours?","We're available Mon-Fri, 9am-5pm","General"

The category column is optional.

API Reference

The chat API uses your API key for authentication via the X-API-Key header.

POST/api/v1/chat

Send a message and receive an AI-generated response.

{
  "session_id": "unique-session-id",
  "message": "How do I reset my password?"
}